|
HOW TO PULL YOURSELF OUT OF A SALES SLUMP
If you've been doing art shows for more than a few years, you've probably
experienced back-to-back shows where your work was just not selling. This
business, like no other I have seen, can lift you up really high one weekend
and slam you back down to earth the following. It's depressing and
frustrating, and it makes you question your work, your prices and whether
you should hang this life up and go get a job.
My wife and I recently went through one of these tough times, and it made me
wonder if I should even be writing these articles. What do I know? I can't
even sell my own work! Couple that with a few rejection letters from shows
we've done really well at in the past, and I was really down in the dumps!
But I started talking with a few talented veteran artists and found that
they too have gone through sales slumps and have gotten their share of
rejection letters. I spoke with one artist who, earlier this year, had eight
zero-sales shows in a row! Another artist said that, in his first year on
the circuit, he had six consecutive zero shows. I wasn't alone in my
suffering, and that made me feel a little better.
Luckily for us, until the slump, we were having our best year ever and were
able to put some money away. (I highly suggest that, when you have a good
show, you save some money for lean times.) Now all I had to do was figure
out a way to get back on track and start selling a few pieces.
Most importantly, do not panic. Try not to get too down on yourself. I know
from experience that it's really hard not to, but everyone goes through
this - it is just your time. You do not have to change your work or lower
your prices to get the ball rolling again. Your work sold before - it will
sell again! My wife and I joke after a bad show that at least we'll have
more inventory for the next event. The best thing you can do is stay
positive.
If you are doing a show and not selling, lay groundwork for future sales.
Pass out cards, collect addresses for your mailing list and keep smiling. If
someone comes into your booth and asks you how it's going, tell them,
"Great!" If they ask how sales are, answer them with a question such as,
"Which one would you like to take home today?" If you tell them this show
sucks and you are never coming back, how long are they going to stick around
to buy something? It's human nature to want what everyone else is buying:
"Buy it before it's too late - it might not be here when you get back!"
You could also take things down and rearrange your booth. If someone comes
in and asks where a piece is that they saw earlier, say, "That piece sold,
and I have only one more like it. It's in the back; would you like to see
it?" Create excitement and a positive buzz, and you will sell. If your booth
is full of negative energy, your sales are going to be few and far between.
I recently met one artist at a show who was so frustrated he put up a sign
in his booth (with his cell phone number) reading, "Call me if you want to
buy something." If you get that frustrated, it's probably not a bad idea to
get away from your booth for five to 10 minutes and clear your head. Go get
a bite to eat or chat with other suffering artists. By all means, get your
head clear, psych yourself back up and get back in there with a better
attitude!
Now let's examine a few more things you can do when your work is not
selling. First, look at yourself and how you are dressed. Appearance is
important to a lot of people. When things are going well and it's hot in the
summer, I have sold artwork wearing a tank top. When things are not going so
well, I make a point to dress up more. Have your hair cut and combed neatly.
Chew gum after you eat to make sure your breath is not offending anyone, and
wear cologne so you smell your best.
Get to the show a little early and be one of the first artists to open up.
If you are one of the few artists that are open, making a sale is very easy.
Remember, it takes only one person to walk in your booth and make the show a
success, and if you delay your setup, you might miss that early-morning
shopper. In addition, stay a little later so you are one of the last to
leave. Sometimes people come back to a show late, and the artist they wanted
to buy from has already gone. You've been at the show all day, and you're
tired, hungry and hot, but sticking around an extra 20 minutes might mean an
extra sale.
Your mailing list really comes in handy when sales start to decline. My wife
and I make a point of collecting e-mail addresses not just from everyone we
sell to, but from everyone who asks for a business card. Although a lot of
people do not give them to us, our e-mail address book is really starting to
grow thanks to all the patrons who do. I try to send them something about
four times a year just to keep them thinking about us. There's no cost
involved in printing or postage, and it's a great low-budget way to keep our
names in front of potential and past customers. It is a bit time consuming,
but it's worth it.
If you have a show coming up and sales at your last few shows have been
slow, send out a coupon or some type of limited-time offer good only at your
upcoming show. I'm always shocked to see people using a coupon to buy a
$3,000 piece of artwork, but it's happened to us a lot. Also, if you're
sending out e-mail newsletters, have hot links back to your Web site. (For
those Internet novices, a hot link is a Web address in the e-mail that takes
you right to the Web page after you click on it.) New pieces of artwork,
special-offer pages and updated pages can all be featured as hot links in
the e-mail.
If you do not have a show coming up, you can send out newsletters with a
special offer for orders placed on your Web site or by calling you
personally. This past month, I went as far as putting four of our pieces for
sale on eBay. The cost to list our pieces was only about $5, and I put hot
links in our newsletters to each eBay sales page. I sent out about 1,500
e-mails (at no cost) and got about 250 hits on the pages. The work paid off,
as one of the pieces sold and got the ball rolling again.
This next suggestion goes against all common sense, but give it a try. The
next time you're going through tough times, raise your prices. If your work
is not selling for $2,200, it might as well not sell for $2,500. I can't
tell you how many times we have raised prices for pieces that do not sell,
and as soon as we do, they're gone! I have spoken with dozens of artists who
have all told me the same thing.
We have even raised our prices in the middle of a show. People came back and
said, "Hey, I was here yesterday, and this piece was $1,700. Today it's
$1,900?" My standard response to that is, "That one sold; this is a
different piece - they are very similar, but this one's better. If you want,
I'll split the difference with you, and you can have it today only for
$1,800." That's happened to us twice, and I made the sale both times.
One thing I keep telling myself is to stop trying so hard to make a sale.
You cannot sell artwork to someone who is not ready to buy. They may really
love your work, but if they're not closing on their house for another few
months, they're probably not ready to buy art right now. Forcing the issue
will only turn them away. They'll leave your booth loving your work but
disliking you. Your main objective is to help your customers pick out
something for themselves.
This last item is something I debated sharing because some people may think
I'm nuts, but it works for me. When sales start to slow down, I find that
doing something for charity or the community not only takes my mind off
work, but makes me feel good about myself. I believe in Karma - it's part of
the reason I write these articles. Positive energy, if you put it out there,
usually returns to you. Donate a piece of work to charity, give blood or
volunteer a small amount of time to the local Red Cross. It's a lot better
than sitting at home wondering how you are going to pay the bills.
All of my past marketing articles and show reviews are archived on my Web
site, www.mikealbin.com. If you have any questions or comments, please pass
them along to mike@mikealbin.com. However, please do not e-mail me with
questions regarding individual shows. I try to answer all e-mails personally
and cannot take the time to give information on every show we've done.
(There is a review for all shows we've done on my Web site.) Thanks for
reading the articles and for all the great feedback I get when I'm on the
road. It makes my day every time an artist comes up and tells me personally
how much they enjoy reading them.
|